Legal

Counsel every client in their own language.Real-time translation for legal teams.

TranslateOS is AI-powered, real-time, over-the-phone translation for law firms and legal operations teams serving limited English proficient clients. Your attorneys, paralegals, and intake staff stay on the call. Kai joins within 15 seconds and translates every word, both ways, with no paraphrasing.

  • By phone or in the room
  • Live in one business day
  • No contract term
An attorney talks with a client at a conference table in a law office, a conference phone between them
Every word, both ways
Client intake callMandarin
  • Kai joins the callWithin 15 seconds, from your office phone
  • Introduces themselvesTo your client, in Mandarin
  • Translates every wordBoth ways, with no paraphrasing

Powered by Bloom

Twenty years of conversations where every word counts.

Bloom is a healthcare technology company. For 20 years it has worked beside Medicare Advantage plans and their members, on calls where a misheard date or dollar amount has real consequences. TranslateOS brings that standard to the conversations between your team and the clients you serve.

20
Years in market
10M+
Medicare Advantage enrollments delivered
50+
Carriers served by Bloom

Precision

Start every case with full clarity.

A client's account. A witness's answer. A deadline read aloud. When every word is translated, your team works from what was actually said, in both languages, from the first call.

  • Every word, both ways. Kai translates the whole conversation with no paraphrasing, keeps a natural pace, and holds steady quality through consultations that run for hours. Translation accuracy is scored at the word level on every call.
  • Within 15 seconds, any hour. Kai joins the moment your team dials in, 24 hours a day, every day of the year. An intake call starts now, and a deposition starts on time.
  • The complete record. Every call is recorded and transcribed in both languages, with immutable audit logs, searchable in the Compliance Portal. Keep records for 1, 6, or 10 years, or not at all.
Client conversations stay private.Our National Command Center reviews translation quality scores on every call without listening to the conversation. Every call is encrypted in transit and at rest.
Client consultationLiveEN ⇄ ES
  1. Attorney

    Can you tell me the date you signed the lease?

    ¿Puede decirme la fecha en que firmó el contrato de arrendamiento?

    97%
  2. Client

    Lo firmé el 3 de marzo, pero no recibí una copia.

    I signed it on March 3, but I did not receive a copy.

    96%
  3. Attorney

    Understood. We will request a copy from the landlord today.

    Entendido. Hoy le solicitaremos una copia al arrendador.

    98%
After the callRecording and bilingual transcriptRetentionNone, 1, 6, or 10 years

Across the practice

From the first call to the last filing.

Every conversation your team has with a client, in the client's language, on the phones your offices already use.

An intake coordinator on a headset smiles as she takes a call at a law firm front desk

Client intake and consultations

The first conversation, in their language.

From the first call, your intake team speaks with every prospective client in the language they speak. Kai joins within 15 seconds on the phone your office already has, translates every word both ways, and follows a client who switches languages mid-call. With Enterprise, the call is recorded and transcribed in both languages, so the facts of the matter are on file from day one.

  • Within 15 seconds
  • Any phone
  • On file from day one
See how a call works

Built for the standard legal work demands.

Legal conversations carry names, dates, dollar amounts, and testimony. TranslateOS translates every word, keeps a bilingual record of every call, and keeps that record private.

Everyword
Translated, with no paraphrasingAccuracy is scored at the word level on every call
10yrs
Keep the record as long as you needRecordings and bilingual transcripts kept for 1, 6, or 10 years, or not at all
2+people
On any callInbound, outbound, and in person: add Kai to any conversation with two or more people

Independent language experts

“I regularly work with translations, and I've never seen such a good Slovenian-speaking AI before. Impressive.”
Translation specialistSlovenian

FAQs

Questions from legal teams.

See all FAQs
Which legal conversations can use TranslateOS?

Any conversation with a client: intake calls and consultations, depositions and witness interviews, hearing preparation and case updates, and insurance claims calls. Add Kai to inbound calls, outbound calls, and in-person meetings with two or more people.

Do we need new phones or software?

No. Your team dials a dedicated number from the phone they already have, enters a PIN, and chooses the language. There is no software to install and no system integration. TranslateOS is live in one business day, and your team is ready with a quick reference card and about 15 minutes of online training.

Which languages does TranslateOS cover?

TranslateOS covers 99% of LEP language demand in the US, down to the dialect. Every language is one rate, new languages are added regularly, and Kai follows a client who switches languages during the call.

Is there a record of each call?

Yes. With Enterprise, every call is recorded and transcribed in both languages, with immutable audit logs, call search, and quality annotations in the Compliance Portal. Records are kept for 1, 6, or 10 years, or not at all. During the call, Live Transcript shows the conversation on screen in both languages, secured with PINs.

Are client conversations kept private?

Conversations stay private. Our National Command Center reviews translation quality scores and performance on every call without listening to the conversation. Data is encrypted with TLS 1.2+ in transit and AES-256 at rest, your data is yours, and it is never used to train AI models. TranslateOS is HITRUST CSF R2 certified and SOC 2 Type II. See Security.

Get started

Find out how much your firm can save.

A better experience for every client. At least 40% less, guaranteed. Live in one business day, with no minimums and no contract term.