A headset and a phone above soft sound ripples, with the TranslateOS wordmark between them

One call.Understand everyone.

Language shouldn’t limit customer experience

Why put a stranger in the middle of an important customer conversation?

Traditional interpretation turns a two-person relationship into a three-person interaction. Your employee gives up control of the conversation, the customer relies on someone else. Availability varies by language, costs add up by the minute, and the experience changes with every interpreter.

There is a better way

Imagine every conversationworking better

  • Understand customers without the wait
  • Keep employees and customers connected directly
  • Deliver a more consistent experience across languages
  • Build stronger relationships through better understanding
  • Scale with customer demand

Translation becomes a capability of your entire organization.

Next-generation communication

TranslateOS enables real-time, over-the-phone interpretation with higher quality, lower costs, unlimited call length, and digital capabilities other solutions do not offer.

Simply conference TranslateOS into the call. Each person speaks naturally in their native language and TranslateOS interprets the conversation as it happens.

TranslateOS interprets completely without predicting or assuming meaning. Plus, every call is independently scored to ensure translation accuracy and quality.

No software. It’s a phone call.

Immediate Savings.

People speak naturally

No Waiting.  Fast Connection.

Measured Quality.

Unlimited call length

The best way to understand TranslateOS is to hear it.

Call recording

0:00 / 0:48

Complex Conversation

Recording coming soon

Call recording

0:00 / 0:39

Recording coming soon

Try TranslateOS

Health plans & healthcare

A healthcare agent with a headset and an older woman on the phone, talking with each other

Healthcare conversations are personal and often difficult enough without a language barrier. TranslateOS makes it easier for members, patients, and staff to communicate clearly.

  • Trained for healthcare: specialized models understand complex healthcare and health plan terminology.
  • See the conversation: live transcription lets staff follow translations as they happen.
  • Know the quality: searchable transcripts, recordings, and word-level quality scores create a record for compliance review.
  • Enhance Member & Patient Experience
  • Support health equity
  • Increase operational efficiency
  • Cut interpretation costs
  • Strengthen CAHPS & Star Performance
An attorney with a headset and a client on his phone, talking with each other

Give every family a voice in their child’s education.

A school staff member with a headset and a smiling parent on the phone

Schools and districts can support more families without relying on bilingual staff or coordinating interpreters for every interaction.

From enrollment and parent-teacher conferences to IEP and 504 meetings, each conversation can include searchable transcripts, recordings, and quality scores for review and documentation

  • Increase family engagement
  • Expand language access
  • Improve IEP & 504 Communication
  • Reduce staff burden
  • Comply with Title VI

All businesses

Two business professionals smiling while looking at a phone together

With TranslateOS, teams have the ability to communicate with customers across languages in seconds, making better multilingual experiences practical for virtually any business.

Serve more customers. Resolve more needs directly. Build stronger relationships. And expand into communities and markets language may have been out of reach before.

  • Automotive
  • Hospitality & Travel
  • Retail
  • Services
  • Technology

Expect more from language services

Traditional interpretation

  • Three-person conversation
  • 40+ second connection time
  • Interpreter-dependent language capacity
  • ~80% accuracy benchmark
  • Variable terminology expertise
  • May paraphrase or interpret meaning
  • No standardized quality measurement
  • Limited documentation and visibility
  • $1.30+/minute + contractual volume commitments

TranslateOS

  • Technology-enabled, two-way communications
  • Translation starts in seconds
  • 99%of languages covered and continually expanding
  • >92%independently measured accuracy
  • Models trained on specialized terms
  • Complete machine translation
  • Every call scored for quality improvement
  • Live Transcript, recordings & quality data
  • 49¢flat rate, no minimum terms + volume discounts

Choose what your business needs

Connect

Help customers who speak other languages.

Translation available in seconds and simple, predictable pricing.

49¢ /minute

$199/year platform fee

  • Easy Set-Up
  • No Minimums
  • No long-term commitment
Serve More Customers

Connect + Comply

Enterprise level for complex and regulated conversations.

Live transcription, searchable records, quality measurement, and the oversight required for critical communications.

Volume-based rate

$995/year platform fee

  • Live Transcript
  • Compliance Portal
  • Reporting & Data Retention
Improve Every Interaction

Build customer relationships

TranslateOS makes multilingual communication faster, easier, and more natural, creating a better experience for everyone involved.

Try TranslateOS
Laughing customer service agent wearing a headset