Real-Time Language Access for Healthcare
We rethought the customer service experience to provide the absolute best Over-the-Phone Interpretation for your team and customers.
TranslateOS is an AI-enabled OPI solution that provides fast and accurate interpretation with live transcription for a rich, meaningful, compliant customer experience - at a fraction of the cost.
A new call translation experience
Your team receives an LEP customer call. Your agent conferences in TranslateOS. Within seconds, your agent and your customer are speaking naturally with each other. And your agent can follow the conversation in a live transcript to verify every word.
Instant connectivity. Absolute quality.
Language Coverage
No waiting for the right interpreter.
We support more than 99% of the languages you need. All equally fast.
All with superb quality.
Cost Savings
Predictable, flexible pricing that scales with your business.
Prices starting at 40% less than traditional OPI services. No minimum commitments. No contract lock-in.
Save more with volume discounts!
Built-in Compliance
Designed specifically for Healthcare.
Call recording, audit logs, and transcript retention meet compliance requirements without manual workarounds.
Live Transcript
Enhanced customer service
Agents can verify critical information instantly (phone numbers, account details, medication names) without slowing down the conversation.
Portal Access
Audit compliance across all calls in one place.
Search and view individual call recordings and transcripts. Review conversations and track quality.
Quality
Always accurate. Always high-quality.
Our Human-in-the-Loop monitors translation quality in real-time.
Always accessible
Instant Connectivity
Simply dial TranslateOS, enter your PIN, select a language, and you’re translating in seconds. Over 99% coverage of all LEP languages. All equally fast. No waiting for the right interpreter.
Easy to start
Live in Minutes
Easily add TranslateOS to your current system. No software installation or complicated setup required. Our intuitive and easy to use system allows your teams to start using TranslateOS within minutes.
Speed, compliance, and quality in a single package
TranslateOS stands alone with advanced command center monitoring to deliver Human-in-the-Loop oversight across every call and every language.
Language Experts
Testimonials
TranslateOS underwent comprehensive verification of translation accuracy across all languages by independent translation experts.
Reach out and let's chat
See how TranslateOS can transform customer service across your organization.