Why TranslateOS?
TranslateOS helps your entire organization understand, serve, and build stronger relationships with customers in any language.
Communicate directly with your customers.
The limits of traditional interpretation
Human interpretation is expensive and operationally complex, so most industries only offer it where required by law.
TranslateOS changes what is possible
TranslateOS uses machine translation and the phones your team already has. No software, apps, integrations, or IT implementation required.
Connect in seconds
99% of languages
Unlimited Capacity
Measurable Quality
Starting at 49¢/minute
Employees guide the conversation while TranslateOS interprets.
Create A Customer Experience AdvantageOne platform. Everyone benefits.
Affordable
Translate more conversations
Finance: 49¢/minute • no minimums • volume discounts
Available
Faster help
Operations: connects in seconds • 24/7/365
Scalable
Reliable service at any volume
Operations: unlimited capacity without adding staff
Covered Languages
Communicate in their language
CX: 99% of LEP languages • continually expanding
Translation Quality
Clear, accurate, natural conversations
Quality: >92% measured accuracy • consistent terminology • independently scored
Secure
Protected communication
IT: HIPAA compliant • HITRUST + SOC 2 certified • BAA available
Live Transcript
See the conversation
Employees: follow translations in real time and reference what was said
Visible + manageable
A measurable record
Compliance: searchable records • recordings • quality data • oversight
Simple from day one
Your phones. No IT implementation.
TranslateOS can be up and running in hours.
Easy to use
Employees call TranslateOS, enter their PIN, select a language, and start talking. Web-based learning, quick reference guides, and employee resources help teams get started quickly.
Meet Kai
Kai, the TranslateOS virtual language assistant, joins the conversation and translates in real time. Available 24/7/365.
Built for oversight
Live transcript and the compliance portal, give compliance teams searchable records, recordings, quality data, and oversight.
Continually improving
Quality scores and linguistic expertise refine translation performance while expanding language and dialect coverage.
