Meet TranslateOS
No delays, no complexity, just accurate conversations.
TranslateOS is the next generation real-time voice translation platform, serving populations with limited English proficiency.
Frequently Asked Questions
TranslateOS is an AI-powered real-time voice translation system designed specifically for regulated industries. It replaces traditional interpreter services with automated translation covering over 99% of the most common spoken languages. No waiting on hold for an interpreter, no three-way calls. Our platform combines AI-powered translation with human-in-the-loop monitoring through our Command Center, enabling faster compliant customer service while reducing interpreter costs.
TranslateOS covers over 99% of language requirements, all equally fast and equally accurate. Every language connects in seconds with no wait times. See our full list of supported languages.
When a cutomer calls, they’re prompted to select their preferred language. TranslateOS automatically initiates real-time translation through our cloud platform. Agents hear beneficiary speech translated to English, and customers hear agent responses translated back to their language. All calls are monitored through the Command Center dashboard for quality and compliance, and full transcripts are available for post-call review.
Traditional services typically charge high rates with long hold times and inconsistent quality. TranslateOS connects in seconds at a fraction of the cost, with built-in quality monitoring on every call.
TranslateOS delivers high accuracy by leveraging our proprietary quality analysis technology to score each utterance, or statement, made by the agent and customer during the call. The technology is designed to deliver accurate translation specialized for medical and healthcare contexts. Our market-leading AI Command Center introduces a human in the loop to monitor the quality and consistency of calls and translation accuracy.
Bilingual agents aren’t always available, especially for less common languages. TranslateOS connects you to translation within 15 seconds, 24/7/365. No wait times. No scheduling conflicts. No reliance on agent availability. Plus, you get audit-ready call recordings, transcripts, and quality monitoring built in. You maintain control of the brand voice while eliminating interpreter wait times.