Talk to more customers
Understanding customers who communicate in another language is now easy and affordable.
If you rely on bilingual employees, interpreters, or simply do your best when a customer speaks a different language, there is another option.
TranslateOS is an AI-enabled platform that lets your team communicate with customers in seconds.
When would my business use TranslateOS?
A customer calls your repair shop and needs to explain what is wrong with their car. Your service advisor can use TranslateOS and handle the call.
A guest calls your hotel to change a reservation. Your front desk can understand what the guest needs and help them directly.
A technician is in a customer's home and needs to explain a repair and get approval. They can use their mobile phone to talk with the homeowner.
A customer walks into your store with a question about a product or return. Your employee can use TranslateOS right at the counter.
A customer calls your office with a question about their account or service. Your employee can have the conversation without asking the customer to find someone to translate.
When your customer speaks a different language, your team can still help.
When your customer speaks a different language, your team can still help.
99% of languages covered
Available 24/7/365
Consistent translation every time
Use it at multiple locations
How TranslateOS works
Up to 100 employees get a special direct dial number and their own PIN. When they need to speak a different language, they call the number and select or say the language they need.
The TranslateOS virtual language assistant introduces themselves in the customer’s native language. Kai handles the translation while your employee and the customer talk.
No app to download
No new hardware
No complicated setup
No special technical skills
If your team can use a phone, they can use TranslateOS.
Kai, your virtual translation assistant
Your employee speaks in their language. Kai translates what they say for the customer. The customer responds in their language, and Kai translates the response for your employee.
Employee Speaks
Kai Translates
Customer Hears
Customer Speaks
Kai Translates
Employee Hears
Both people speak normally and hear the translation in seconds
No generated or predicted responses
No stranger listens
No human interpreter joins the conversation
